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To speak with a case manager, call 1-866-412-8795.
Get more details about health management programs.
Contact Customer Service at 1-800-972-8382. For other important phone numbers, contact us.
Your local Blue Cross and Blue Shield representative* is here to help answer questions related to the Blue Cross and Blue Shield Federal Employee Program medical, dental and vision plans available to eligible federal employees and retirees.
*Representatives do not have access to claims information.
Cherry Stovall
Regional Government Account Representative
Serving uniformed services members in Illinois, Oklahoma, Montana, New Mexico and Texas
Email Cherry Stovall
Phone: 1-972-766-4459
Daniel Maldonado
Senior Government Account Representative
Western Illinois, plus sections of Chicago
Email Daniel Maldonado
Phone: 1-312-653-2937
Schedule an appointment at Blue Door Neighborhood Center SM
Ken Thompson
Senior Government Account Representative
Northern and eastern Illinois, plus sections of Chicago
Email Ken Thompson
Phone: 1-312-653-6894
Schedule an appointment at Blue Door Neighborhood Center SM
