Helpful Tools

Search Provider Finder^® to find the most up-to-date network of doctors, specialists, hospitals and other health care providers. Be sure to schedule your annual wellness visit with your primary care provider (PCP) soon after your coverage effective date. Use this checklist to guide the conversation.

Blue Cross Group Medicare Advantage (PPO) 

Find a Blue Cross and Blue Shield of Illinois in-network provider or hospital in your area.

Blue Cross Group Medicare Advantage Open Access (PPO) 

Find a Blue Cross and Blue Shield of Illinois in-network provider or hospital in your area.

Find a provider who accepts Medicare assignment.

BlueSecure^SM Retiree Group Supplemental Medical Plan

Find a provider who accepts Medicare assignment.

If you require medical treatment while out of the country, you are only covered in an emergency per Medicare rules. The Blue Cross and Blue Shield Global Core program gives members traveling outside of the United States and its territories access to urgent and emergency medical assistance services and doctors and hospitals in more than 200 countries around the world. If you have questions about what medical care is covered when you travel, please call Customer Service or access information at www.bcbsglobalcore.com.

• Global Core Claim Form

Already a Blue Cross and Blue Shield of Illinois member? Log into Blue Access for Members^SM to check your drug list and learn more about your prescription drug benefits. Be sure to read your benefit materials for details. If you have any questions about your prescription drug benefits, call the number listed on your member ID card.

Thinking about enrolling in a retiree plan? Check the drug list and find retail pharmacies near you using our drug and pharmacy finder tools.

Drug Finder Tool

Pharmacy Finder Tool

Stay on your medication schedule and save time with home delivery. Prescriptions are shipped to you at no cost. This service offers:

• Three ways to order refills: online, by phone or through the mail.
• Up to a 90-day supply of your long-term medicine mailed at one time.
• A choice to get a text, email or phone call to let you know when your order is received, and your prescriptions are mailed.

Choose from two home delivery pharmacies:

AllianceRx Walgreens Pharmacy

Contact AllianceRx Walgreens Pharmacy at 1-877-277-7895 (TTY 711).

Amazon Pharmacy 

Visit pharmacy.amazon.com or call 1-855-393-4279 TTY 711. Available after January 1, 2024.

Express Scripts^® Pharmacy 

Contact Express Scripts^® Pharmacy at 1-833-599-0729 (TTY 711).

AllianceRx Walgreens Pharmacy, a central specialty and home delivery pharmacy, is contracted to provide mail pharmacy services to members of Blue Cross and Blue Shield of Illinois. Prime Therapeutics LLC provides pharmacy benefit management services for Blue Cross and Blue Shield of Illinois and is owned by 18 Blue Cross and Blue Shield Plans, subsidiaries or affiliates of those plans.

Express Scripts^® Pharmacy is a pharmacy that is contracted to provide mail pharmacy services to members of BCBSIL. The relationship between Express Scripts^® Pharmacy and BCBSIL is that of independent contractors. Express Scripts^® Pharmacy is a trademark of Express Scripts Strategic Development, Inc.

Express Scripts is an independent company and is solely responsible for the products and services that it provides.

Public assistance programs include:

• SHIP – State Health Insurance Assistance Programs
• QIO – Quality Improvement Organizations
• Medicaid State Agencies
• SPAP – State Pharmaceutical Assistance Programs
• ADAP – AIDS Drug Assistance Programs

Find a public assistance program in your state.