Webinars and Workshops

Blue Cross and Blue Shield of Illinois offers free webinars and workshops for the independently contracted providers who work with us. This includes scheduled webinars and on demand training modules that focus on electronic options and other helpful tools and resources. Some webinars offer continuing education credit.

On Demand Trainings

Access and view these recorded sessions at your convenience.
Illinois Medicaid Professional Provider Orientation

Webinars

To register now for a webinar on the list below, click on your preferred session date.

Description	Dates	Session Times
Availity^® Essentials, BlueApprovR^SM Prior Authorizations and Recommended Clinical Review Tools Learn how to electronically submit inpatient and outpatient prior authorizations handled by BCBSIL using the Availity Essentials Authorizations tool. You’ll also learn how to access and submit inpatient and/or outpatient medical/surgical, behavioral health and specialty pharmacy drug prior authorization requests, as well as recommended clinical-review, through BlueApprovR.	May 1, 2024 May 15, 2024 May 22, 2024 May 29, 2024	11 a.m. to 12:30 p.m.
Availity Essentials Claim Status, Clinical Appeals, Reconsiderations and Message This Payer  Learn how to verify enhanced claim status, submit clinical claim appeals reconsiderations requests and Message This Payer online using the Availity Claim Status tool.	April 25, 2024 May 2, 2024  May 9, 2024  May 16, 2024  May 23, 2024  May 30, 2024	11 a.m. to 12:30 p.m.
Availity Essentials Instructor-Led Training Register for this session to better understand how electronic transactions can work for your organization. You’ll learn the importance of Manage My Organization, how to use the Patient ID Finder, instruction on how to verify patients' Eligibility and Benefits and more online options.	May 21, 2024	11 a.m. to noon
Availity Remittance Viewer and Provider Claim Summary These online tools give providers and billing services a convenient way to view claim detail information from the 835 Electronic Remittance Advice and the Provider Claim Summary. Attend a webinar to learn how to gain or grant access, conduct a search, view general and payer-specific information, and save or print results.	April 18, 2024	1 to 2 p.m.
BlueApprovR: Prior Authorization Process and RCR Process Learn how to access via Availity Essentials to submit and secure real-time approvals for inpatient and/or outpatient prior authorization requests for medical/surgical services, specialty pharmacy drugs and behavioral health services for many BCBSIL commercial members.	April 30, 2024	3 to 4 p.m.
Coding for Arrhythmia Join our Coding Compliance team for a free webinar to discuss ICD-10-CM documentation and guidelines, sample coding case studies and closing gaps in care.	May 17, 2024 May 31, 2024	Noon to 12:30 pm.
Monthly Provider Hot Topics Webinar Stay up to date on the latest news from BCBSIL! Engage with our PNCs to learn about upcoming initiatives, program changes and updates, as well as general network announcements.	May 9, 2024	10 to 11:30 a.m.
Orientation Webinars for New Blue Cross Community Health Plans^SM and/or MMAI^SM Providers Learn how we can best work together to improve the health of our members. Ask questions and engage with our PNCs on topics such as network participation and benefits, claims, post-processing claim inquiries, supplemental resources, credentialing and contracting.	April 18, 2024	1 to 2 p.m.
Orientation Webinars for New Commercial Providers Learn how we can best work together to improve the health of our members. Ask questions and engage with our PNCs on topics such as care coordination, third party vendors, claims, prior authorization and required provider training.	April 24, 2024	1 to 2:30 p.m.
Provider Resource Webinar This webinar will offer additional information and resources to help BCBSIL providers resolve common topics of concern for commercially contracted providers.	April 16, 2024	10 a.m. to noon
Website Review Webinar Join us for a tour of the BCBSIL Provider website. The information covered will include both government programs and commercial lines of business.	May 23, 2024	10 a.m. to noon

Webinars Offering Continuing Education Credits

Earn continuing education credits with the free webinars below.

Behavioral Health: Learn more
Chronic Kidney Disease Management Strategies for Primary Care Providers: Learn more

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third party vendors and the products and services they offer.

HEDIS is a registered trademark of the National Committee for Quality Assurance.

Checking eligibility and benefits and/or obtaining prior authorization is not a guarantee of payment of benefits. Payment of benefits is subject to several factors, including, but not limited to, eligibility at the time of service, payment of premiums/contributions, amounts allowable for services, supporting medical documentation, and other terms, conditions, limitations, and exclusions set forth in the member’s policy certificate and/or benefits booklet and or summary plan description. Regardless of any prior authorization or benefit determination, the final decision regarding any treatment or service is between the patient and the health care provider. If you have any questions, call the number on the member's BCBSIL ID card.