How to Contact Home Care Ombudsman

The Illinois Home Care Ombudsman Program helps protect and promote the rights of people who live in nursing homes and other long-term care settings. It also helps solve problems between these setting and residents or their families.

Call: 1-800-252-8966 

TTY: 1-888-206-1327 

Write:  Home Care Ombudsman Program

Illinois Department on Aging
One Natural Resources Way, Suite 100
Springfield, IL 62702-1271

Email: HCOProgram@illinois.gov

Website:  Illinois Home Care Ombudsman Program Website

 

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

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